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When you need help and don't know where to turn. 211 is there.
Connecting with the resources you need is simple. Reach 211 in one of three ways:
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Dial 211 from your phone
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Text your zip code to 898211
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Visit uwbg211.org​
Need additional information? Email 211info@uwbg.org.
In the past year, 211 provided support for:
28,507
211 calls
2,683
incoming/outgoing text messages
34,803
total 211 requests
CALL 211 FOR HELP WITH:
Housing & Utilities
Food
Transportation
Legal & Public Safety
Mental Health & Addiction
Health/Wellness & Dental
Employment
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Individual & Family Support Veterans
Income Support
Disabilities
Independent Living
Aging
Education
United Way of the Bluegrass 211 Inform USA Accreditation
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FREE TRANSPORTATION ACCESS
Transportation assistance for eligible non-emergency needs.
Ride United is a transportation assistance program operated by United Way of the Bluegrass through 211 in partnership with Lyft.
The program helps eligible adults overcome transportation barriers by connecting them with FREE RIDES to employment, healthcare, education and training, food access, caregiving responsibilities, government services, and other essential needs.
HOW IT WORKS
STEP 1:
CALL 859-313-5465
Speak with a Navigator about your transportation needs.
STEP 2:
DETERMINE ELIGIBILITY
A Navigator will review program requirements and available transportation options.
STEP 3:
SCHEDULE YOUR RIDE
Transportation is coordinated and scheduled through 211.
ELIGIBLE TRIPS MAY INCLUDE
ESSENTIAL & SUBSISTENCE NEEDS
MAINTENANCE AND PERSONAL BUSINESS
COMMUNITY & PERSONAL CONNECTIONS
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Employment and work-related travel
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Education and training
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Medical appointments
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Pharmacy visits
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Grocery shopping and food access
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Child care and caregiving responsibilities
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Banking and financial services
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Government offices and services
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Court and legal appointments
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Essential errands and services
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Recreational and wellness activities
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Community events and programs
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Visiting family and friends
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Social engagement and connectivity
RIDE UNITED CONTACT INFORMATION
MUST HAVE A CELL PHONE CAPABLE OF RECEIVING TEXT MESSAGES.
M-F 8am-5pm
Frequently Asked Questions & Guidelines
FAQs
Ride United Guidelines
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