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FREE TRANSPORTATION ACCESS
Transportation assistance for eligible non-emergency needs.
Ride United is a transportation assistance program operated by United Way of the Bluegrass through 211 in partnership with Lyft and Lexington-Fayette Urban County Government.
The program helps eligible adults overcome transportation barriers by connecting them with *FREE RIDES to employment, healthcare, education and training, food access, caregiving responsibilities, government services, and other essential needs.
*While rides are free, riders are encouraged to tip their drivers if able and/or leave a positive review.
HOW IT WORKS
STEP 1:
CALL 859-313-5465
Speak with a Navigator about your transportation needs.
STEP 2:
DETERMINE ELIGIBILITY
A Navigator will review program requirements and available transportation options.
STEP 3:
SCHEDULE YOUR RIDE
Transportation is coordinated and scheduled through 211.
ELIGIBLE TRIPS MAY INCLUDE
ESSENTIAL & SUBSISTENCE NEEDS
MAINTENANCE AND PERSONAL BUSINESS
COMMUNITY & PERSONAL CONNECTIONS
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Employment and work-related travel
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Education and training
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Medical appointments
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Pharmacy visits
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Grocery shopping and food access
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Child care and caregiving responsibilities
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Banking and financial services
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Government offices and services
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Court and legal appointments
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Essential errands and services
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Recreational and wellness activities
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Community events and programs
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Visiting family and friends
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Social engagement and connectivity

RIDE UNITED CONTACT INFORMATION
MUST HAVE A CELL PHONE CAPABLE OF RECEIVING TEXT MESSAGES.
M-F 8am-5pm
Frequently Asked Questions & Guidelines
FAQs
Ride United Guidelines
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