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FREE TRANSPORTATION ACCESS

Transportation assistance for eligible non-emergency needs.

Ride United is a transportation assistance program operated by United Way of the Bluegrass through 211 in partnership with Lyft and Lexington-Fayette Urban County Government.

The program helps eligible adults overcome transportation barriers by connecting them with
*FREE RIDES to employment, healthcare, education and training, food access, caregiving responsibilities, government services, and other essential needs. 

*While rides are free, riders are encouraged to tip their drivers if able and/or leave a positive review.

HOW IT WORKS

STEP 1:

CALL 859-313-5465

Speak with a Navigator about your transportation needs.

STEP 2:

DETERMINE ELIGIBILITY

 A Navigator will review program requirements and available transportation options.

STEP 3:

SCHEDULE YOUR RIDE

Transportation is coordinated and scheduled through 211.

ELIGIBLE TRIPS MAY INCLUDE

ESSENTIAL & SUBSISTENCE NEEDS

MAINTENANCE AND PERSONAL BUSINESS

COMMUNITY & PERSONAL CONNECTIONS

  • Employment and work-related travel

  • Education and training

  • Medical appointments

  • Pharmacy visits

  • Grocery shopping and food access

  • Child care and caregiving responsibilities

     

  • Banking and financial services

  • Government offices and services

  • Court and legal appointments

  • Essential errands and services

  • Recreational and wellness activities

  • Community events and programs

  • Visiting family and friends

  • Social engagement and connectivity

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RIDE UNITED CONTACT INFORMATION

MUST HAVE A CELL PHONE CAPABLE OF RECEIVING TEXT MESSAGES.

M-F 8am-5pm

Frequently Asked Questions & Guidelines

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